Returns & Exchanges

At Divain, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item in its original condition within 30 days of delivery.

1

Initiate Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.

3

Ship the Item

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing